Find answers to common questions about FoodMy frozen beef, lamb, poultry, seafood, convenience foods, and dairy products in Malaysia.
At FoodMy, we offer a wide variety of high-quality frozen foods including frozen chicken, beef, seafood, processed items (nuggets, sausages, meatballs), frozen vegetables, and ready-to-cook products suitable for households, restaurants, and retailers.
Yes. Our frozen food products are Halal certified and comply with Malaysia’s food safety and quality standards, ensuring they are suitable for all customers.
Our products are sourced from trusted local and international suppliers who follow strict quality control, hygiene, and food safety regulations.
Most of our frozen products have a shelf life of 6 to 24 months, depending on the item. Each package clearly displays the production and expiry dates.
All products should be stored at -18°C or below to maintain freshness, taste, and quality. Avoid frequent thawing and refreezing.
Yes. FoodMy offers competitive wholesale pricing for bulk orders. We work closely with restaurants, cafés, catering services, and supermarkets.
Minimum order quantities may vary depending on the product. Please contact our sales team for detailed information on MOQ and pricing.
Yes, we provide delivery across Malaysia. Delivery time typically takes 1–3 working days, depending on location and order size.
We regularly offer special promotions and seasonal discounts. Bulk buyers and long-term partners may receive additional benefits.
Customer satisfaction is our priority. If there is any quality issue, please contact us immediately. We will investigate and offer replacement or refund according to our company policy.